Terms & Conditions | GlossMeup | Herbal Products

Terms & Conditions


We welcome our valued customers to the official website of GlossMeUp (the “Portal”). The following Terms and Conditions are applicable to the Portal, and all affiliations and divisions regarding the website.
Access to the Portal confirms that you have agreed to the Terms and Conditions. In case you do not agree to the Terms and Conditions, you (user) shall not use the website. The company holds the right to make changes or modifications in the Terms and Conditions of Portal at any time. The changes can be made immediately without sending the users with any prior notice. Though you will be updated once the changes are made. If you are using the portal after the changes are made, you are agreeing to the Terms and Conditions and imply that you are accepting those changes.

Using the Portal

The user should be at least 18 years old while accessing the Portal or being supervised by a parent or legal guardian. You are granted a non-transferable license to use the Portal. You are adhering to the Terms and Conditions for the purpose of shopping on the portal. Breach of any of the mentioned Terms and Conditions will result in immediate cancellation of the license granted to you. You will not be permitted to use the portal and avail the services.
The content on the website is for informational purposes including the information of products such as price, specifications etc. The information about the products is posted only on the official website of GlossMeUp. You may also post your reviews either on the website or on the social networking platforms of our brand.

Certain services and features on the website are made available to you on subscription. If you wish to choose any of these services, you are required to register or subscribe. On registration, we will ask to share your personal information so we can keep you informed about our latest discounts and services. The users are responsible for keeping their passwords and sensitive information secure. The account owner is liable for the activities that occur through his profile. However, you can always notify us in case of any unauthorized use of your account.

Though the portal is not accountable either directly or indirectly. The company will not compensate you for any loss or damage as a result of unauthorized activities being taken place from your account. While registering on our official website, you are agreeing to receive promotional emails from the Portal. However, you can opt-out of receiving these promotional e-mails by clicking on the link at the bottom of the promotional email.

User Submission

The users are permitted to communicate anything to us through the portal such as queries, reviews, comments, and suggestions.

Your submission will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any submission, while posting comments or reviews on the Portal, you grant us with the right to use your name when submitting a review, comment or any other content. Therefore, use of any false emails, providing us with misleading information or use of third parties for the submissions will breach the Terms and Conditions. In this situation, your license will be immediately canceled. Also, we are not responsible to remove or edit any of your submissions.

Order Processing and Pricing

There are certain cases when an order cannot be processed for any reason. We reserve the right to refuse to deliver the order any time for a reason. We may ask you to provide us with additional verification or information. This data is not limited to your contact information such as phone number and physical address. The information will be required before we deliver you the order.

To prevent any deception with credit or debit cards, the company has the right to ask for the authentication of your payment details prior to the order delivery. In this case, you will be required to verify your personal information you have shared with us. The verification can be in the form of an identity check, location or bank information examination. If the required information is not provided, we will automatically cancel the order within two days. We reserve the right to proceed direct cancellation of an order if we suspect any risk of fraud.

Customer Satisfaction

Keeping customer satisfaction as our foremost priority, we provide you with the most accurate pricing information of our products on the Portal. However, there might be some errors at times such as the price of a particular item may not be displayed correctly on the website. Though we have the right to refuse or cancel the order at any time due to suspected activity. In case, the mistake is made on our part such as the item is wrongly priced, we contact you to inform the correct pricing and ask if you still want to proceed or cancel the order. In case you want to refuse to the new pricing, we will cancel your order. If you charge your credit card , we will make sure to refund the total price.

Trademarks and Copyrights
All intellectual property rights, whether enumerated or unregistered in the Portal, informational content, design (not limited to text, graphics, software, photos, video, music, and sound), underlying source code and software shall remain our property. Each and every content on the portal is protected by copyrights under the Pakistan Copyright Laws and International Conventions.


Any conflicts and controversies arising as a result of the implementation, and interpretation of these Terms and Conditions will be settled through arbitration. One arbitrator, We will appoint to settle the dispute as per the regulations of Chartered Institute of Arbitrators. An arbitrator is an individual who is legally trained, experienced in the field of information technology and is independent of any party. The venue of the arbitration shall be Nairobi. The language of communication used during the arbitration proceedings shall be English. The award of the arbitrator shall be final, however, in case of further dispute, the other party has the right to appear in the court in accordance with the Arbitration Act 1995 Chapter No. 4. In this situation, the portal reserves the right to pursue the security of intellectual property rights and confidential information through injunctive or other equitable relief as per the rule of law.

Applicable Law and Jurisdiction

The Terms and Conditions shall be construed and ruled by the law of Pakistan. Every party hereby settles to submit to the authority of the Pakistan law court and give their consent to the rights as stated in the Terms and Conditions.


In addition to any other lawful or reasonable remedies, we may or may not notify you prior, you can immediately terminate the Terms and Conditions and revoke all your rights granted under the Terms and Conditions. Upon the closure of this Contract, you shall straightaway terminate the access and use of the Portal. We will revoke your password(s) and account identification issued and deny your access to the use of the Portal.

The dissolution of this agreement shall not affect the individual rights and responsibilities such as payment commitments that need to be addressed before the date of termination. By agreeing to the Terms and Conditions, you are giving your consent that the Portal is not answerable to you for the suspension or termination. If you do not agree to any of the rights, policies, and guidelines as stated in the Terms and Conditions, the exclusive remedy is to discontinue the use of Portal.

How long we retain your data

If you leave a comment, then it can retain indefinitely the comment and its metadata. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any). We also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data. We are oblige to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be check through an automated spam detection service.

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